This Privacy Policy (the “Policy”) outlines how Altostratus Technologies (“Altostratus,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information. This Policy applies to our website, mobile applications, and other online services (collectively, the “Services”).
Information We Collect
We may collect the following types of personal information from you:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other account-related information.
Payment Information: Credit card information, billing address, and payment history.
Course and Training Information: Course enrollment information, progress, and completion status.
Technical Information: Device information, IP address, browser type, and usage data.
Communication Information: Your correspondence with us, including emails, chat logs, and support tickets.
How We Use Your Information
We use your personal information for the following purposes:
Providing Services: Delivering training courses, providing support, and fulfilling your requests.
Account Management: Managing your account, processing payments, and sending you account-related communications.
Communication: Sending you marketing communications, newsletters, and promotional offers.
Improving Services: Analyzing usage data to improve our Services and user experience.
Compliance: Complying with legal and regulatory requirements.
Sharing Your Information
We may share your personal information with the following parties:
Service Providers: Third-party service providers who assist us in providing our Services, such as payment processors, email service providers, and analytics providers.
Legal and Regulatory Authorities: As required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is perfect, and we cannot guarantee the absolute security of your information.
Your Rights
You may have certain rights regarding your personal information, including the right to access, correct, delete, and restrict the processing of your information. You can exercise these rights by contacting us using the information provided below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@altostratustechnologies.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our website.
Effective Date
This Privacy Policy is effective as of November 2023.
By providing your phone number and opting in to receive SMS messages, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.